Blog

Baseball Tickets that Work

Baseball Tickets that Work

When working in the ticket sales department of the New York Mets, I sold full-season ticket packages to local businesses. I soon noticed that companies that purchased baseball tickets typically fell into two categories: Elephants: Some companies bought full-season ticket packages knowing that many… Read More

Five Ways to Get Your Tickets Used Now!

Five Ways to Get Your Tickets Used Now!

  “How do we get more tickets used?” We hear it nearly every day. One of the first conversations we have as we onboard new customers is how to set goals for their ticket usage.  Without goals, companies become disorganized, and waste, on average, 43% of… Read More

Why I’m Bullish on Major League Baseball

Why I’m Bullish on Major League Baseball

2017 is a big year for Major League Baseball. The Cubs championship has introduced the game to new fans, the league is ripe with young stars, and for the first time in a decade it appears that the NFL’s rise in popularity has begun to… Read More

The Reason We Take Clients To Events

The Reason We Take Clients To Events

Have you ever wondered why entertaining clients is one of the oldest business practices around? According to Forbes, “customers now seek to connect with other like-minded individuals to get the most value in the long run.” Despite this, I have spoken with companies who see… Read More

Ticket Admins Cost Teams Millions of Dollars Every Year

Ticket Admins Cost Teams Millions of Dollars Every Year

by Troy Tutt, VP with InviteManager I started my career in sports as a sales guy. I sold season ticket plans and groups for the Cleveland Cavaliers. I soon started managing a book of clients and was responsible for servicing their needs, keeping them… Read More

Say goodbye to printing tickets at home

Say goodbye to printing tickets at home

by Derek Goodnature, Team Partnerships for InviteManager Downloading and printing your Cubs tickets at home? That’s so 2016. The Cubs announced last week that ticket buyers will no longer be able to download and print tickets at home. Instead, fans will have two options:… Read More

Why companies don’t use all their tickets

Why companies don’t use all their tickets

by Matt Huff, VP Customer Success, InviteManager. I’ve seen many reasons why companies don't use all of their tickets. Sometimes they simply lack awareness of just how many tickets they own and just how many go unused each year. Other times tickets lie dormant… Read More

Why You Should Put Client Entertainment in Your CRM

Why You Should Put Client Entertainment in Your CRM

Ever wonder why companies are investing in Customer Relationship Management (CRM) more than ever? The reason is simple: nearly 80 percent of marketing leads fail to convert into sales, and effective customer relationship management helps companies greatly improve upon this ratio. But getting a… Read More

The Five Deadly Sins of Prospecting Events

The Five Deadly Sins of Prospecting Events

By Tony Knopp, Co-founder and CEO InviteManager I go to prospecting events— a lot of them. So I get to see what works and what doesn’t. Face-to-face marketing is an important part of business development because it cuts through oversaturated airwaves, overflowing voicemail, and… Read More

Why You Should Put All Your Client Entertainment In One Place

Why You Should Put All Your Client Entertainment In One Place

Let’s go back to 2007. InviteManager (formerly TicketManager) was just getting off the ground: an easy to use, online application that would help companies put all of their sports tickets into one place. It was great timing; the economy was shifting, it was nearing… Read More

Spreadsheets are Dangerous

Spreadsheets are Dangerous

When we ask companies how they track their client entertainment— everything from season tickets to company events —we often hear the same response: Spreadsheets. Putting it bluntly, this is a terrible idea. When it comes to managing information, spreadsheets have their place. But they were… Read More

Salesforce selects InviteManager as a “Must-See App” at Dreamforce 2016

Salesforce selects InviteManager as a “Must-See App” at Dreamforce 2016

InviteManager has just been selected by Salesforce.com as one of its "Must-See Apps" for its upcoming Dreamforce conference in San Francisco. We're thrilled to be recognized out of the 3,000+ apps available on the Salesforce AppExchange for this special distinction. Maybe it's because some of… Read More

Congress Takes Aim at Ticket Bots

Congress Takes Aim at Ticket Bots

We are at our wits' end how to keep tickets out of the hands of scalpers...   So lamented Charles Dickens at the start of his US book tour in 1867. Ticket scalpers had followed his entourage from city to city, paying men to stand… Read More

What We Do at InviteManager

What We Do at InviteManager

We make client entertainment easy & prove the ROI. Some companies claim they can do it all for you: venue sourcing, event marketing, expense reporting, customer surveys, website design, social media monitoring, online payments... and so on. Not InviteManager— client entertainment is all we… Read More

Marketers Still Love NFL Football

Marketers Still Love NFL Football

  In case you were in any doubt, football still attracts an enormous following— and marketers know it. Prices for commercials airing during NFL games are at an all-time high, and that's on top of last year's already-high prices. The news comes as no surprise… Read More

The Pre-Season is Here: Get Ready for Truly Awful Football

The Pre-Season is Here: Get Ready for Truly Awful Football

The 2016 Football Season is upon us folks, and you know what that means: AWFUL Pre-season football! While the pre-season is tedious and mostly pointless, it can be fun to check out your team’s fresh-faced draft picks or look for this year’s Fantasy sleeper… Read More

InviteManager named Concur App of the Week!

InviteManager named Concur App of the Week!

At InviteManager, we're always looking for more ways to make it easy for companies to take their clients out to events & experiences they'll never forget. That's why we're thrilled to be selected by Concur Technologies as their App of the Week! Taking clients… Read More

InviteManager makes Inc 5000 Fastest-Growing Companies list for 2nd year in a row

InviteManager makes Inc 5000 Fastest-Growing Companies list for 2nd year in a row

InviteManager has just been honored by Inc. Magazine for being one of America's fastest-growing companies for the second year in a row! "The Inc. 5000 list stands out where it really counts,” says Inc. President and Editor-In-Chief Eric Schurenberg. “It honors real achievement by a… Read More

How the U.S. Olympic Committee manages tickets

How the U.S. Olympic Committee manages tickets

The 2016 Rio Olympics are entering day six, and aside from a couple of minor hiccups, the games are already being hailed as a great success. While the athletes occupy the limelight, the U.S. Olympic Committee is also enjoying some well-earned victories renewing sponsor… Read More

Bringing client entertainment into the light

Bringing client entertainment into the light

Having fun is serious business. Companies spend north of $600 billion each year taking their clients to sporting events, concerts, upscale restaurants, and a ton of other experiences in the hopes doing so will lead to new or increased business. With these kinds of… Read More

10 warning signs your client entertainment is out of control

10 warning signs your client entertainment is out of control

Smart companies know that entertaining clients can generate positive business results. So why does it become a major headache for so many of them? And why are those results so hard to measure? Here are ten warning signs that your client entertainment is out… Read More

Happy Customers vs. Successful Customers

Happy Customers vs. Successful Customers

Happy customers do not equal successful customers.  My response to this statement early in my career would have been, "What?!"  "Happy customers do not equal successful customers" is a concept I've  heard and read a lot about as a Customer Success professional.  This concept… Read More

If only 67% of tickets are sold for the Rio Olympics, why can’t I get any?

If only 67% of tickets are sold for the Rio Olympics, why can’t I get any?

I believe in the power of experiences with others, both personally and professionally. That these experiences build great relationships and drive business. A recent article reminded me not only of the passion I have for the experiences, but also how difficult they can be… Read More

Is Tiger Woods Back?

Is Tiger Woods Back?

The sports world is abuzz with speculation: is Tiger Woods going to play in the US Open in June? The news broke this month that Woods, who has been recovering from back surgery since September, registered to participate in the US Open in Oakmont. Woods… Read More

Client Entertainment: Business Case or Boondoggle?

Client Entertainment: Business Case or Boondoggle?

Eight years after the financial crisis, corporations are still under intense scrutiny. Questions remain about the role financial corporations played in the crisis, and whether they were really held accountable for their actions. You expect some of this during an election year: beating up… Read More

You can still go to the Rio 2016 Olympic Games AND see the events you want!

You can still go to the Rio 2016 Olympic Games AND see the events you want!

Think it’s too late to plan a trip to the 2016 Olympics in Rio? It’s not — not by a long shot. Yes, most fans have already secured their plans for Rio 2016, but I want to share a little secret with you: Not only can… Read More

Autonomy Begets Success

Autonomy Begets Success

At InviteManager, culture is king. I know, I know...everybody says that. I've heard it a thousand times but rarely see it genuinely be the case. Autonomy is a huge part of our culture. Freedom and self-governance to thrive are core to our success, and… Read More