Case Studies

Lathrop & Gage

Lathrop & Gage knew it needed an automated approach to managing its client entertainment, but that meant making a change across multiple offices. How could it get all its locations across the United States up to speed on a new system with zero downtime?

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AgStar

By completely replacing its manual approach to client entertainment and adopting a fully-automated solution, AgStar revolutionized its internal processes, freeing up countless hours and driving usage to nearly 100%.

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CDW

By replacing its manual process with a streamlined solution, CDW uses real-time events data to unlock significant new value from its sports sponsorships.

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Konica Minolta

By automating its events management process, Konica Minolta ensures all its company ticket assets are used by the right people.

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CIB

What happens when a municipal agency plays fast and loose with public assets? The taxpayers in Marion County, Indiana – home to the Indianapolis Colts football and Indianapolis Pacers basketball teams – are finding out the hard way.

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Aon

We needed to onboard a partner who could help implement more of an electronic tracking system. Any ticket request had a lot of internal stakeholders weighing in on the business justification, the size of the group, the client, the Aon host and whether it was for new business development or client retention purposes. We ask a lot of a requestor.

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Marsh

Our CEO counts on me to build into our budget planning each year, not only what is our total ticket allocation but what are the changes. He counts on me to come forward with these recommendations. I’m able to explain allocation recommendations by saying, “I saw it in Spotlight.

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Jeld-Wen

Our goal is to use 100 percent of our tickets and measure strategic outcomes. TicketManager allows us to measure the positive correlation between ticket and suite usage and revenue growth. Single login and fewer passwords have resulted in a higher adoption rate among our employees…

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Tickets.com

“TicketManager has revolutionized our internal ticket management and has measurably saved us time and effort. The reports give Tickets.com management insight into how our tickets and suites are being used, thereby enabling us to maximize the value of these assets.”

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Comcast

“To manage ticket requests and allocations more fairly, Comcast allocates its tickets between various groups such as local “interconnect”, and marketing. The ticket administrator has to manually type all ticket information into slow and difficult Excel spreadsheets. A comcast decision-maker then allocates the tickets to the different lines of business.”

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What Do Companies Do With $20 Billion in Sports Tickets?

According to the trash can, sports tickets aren’t worth much. Companies throw away more tickets than you will see in your lifetime: In fact, 43% of all tickets owned by businesses go unused. The average business person uses only 7.8 total tickets each year.

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